r999 Responsible Gaming — In Your Control
r999 believes entertainment is truly enjoyable only when it stays fully within your control — learn how we keep you protected.
Gaming is a form of entertainment — but when it starts causing financial stress, relationship problems, or emotional distress, it becomes a problem. r999 is committed to creating a safe and reliable environment for Bangladeshi players. We want you to play for fun at all times — never out of compulsion.
Responsible gaming at r999 is not just a policy statement — it is built into the core of our platform. From setting deposit limits to taking a short break or a full self-exclusion, every tool is right at your fingertips. Our 24/7 live chat support team is always ready to assist you in Bengali.
Remember — winnings are never guaranteed in gaming, and it should never be treated as a source of income. If you feel gaming is having a negative impact on your life, please use the tools below or contact our support team.
Our Protection Tools
Deposit Limit
Set a maximum limit on your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. To increase the limit, a set waiting period must pass, so impulsive decisions in the heat of the moment are not possible.
Time-Out Break
If you feel you need a break, temporarily close your account for a set period. You can choose a time-out ranging from 24 hours to several weeks. No bets can be placed during this time.
Self-Exclusion
If you need a long-term break, use self-exclusion. Activating this option closes your account and it cannot be reopened before the specified period ends. r999 respects this decision.
Reality Check Reminders
A pop-up notice is sent at set intervals to remind you how long you have been playing and how much money has been transacted in your current session. This helps you make informed decisions.
Gaming History Review
View your complete betting history, deposit and withdrawal details at any time. Staying aware of your own gaming behaviour is the first step toward responsible play.
Minor Protection
r999 strictly enforces a 21+ age limit. Age is verified at the time of account registration. Parents and guardians are asked to ensure their children cannot access this platform.
r999 is for adults aged 21 and above only. Registration and gaming by minors is strictly prohibited. No financial transactions are possible without age verification.
Signs of Problem Gaming
If you notice any of the following signs in yourself, contact support promptly or take a break.
- Repeatedly playing in hope of recovering lost money ("chasing losses").
- Spending beyond your set budget and feeling regret afterwards.
- Prioritising gaming over responsibilities to family, friends, or work.
- Taking loans or dipping into savings to cover gaming expenses.
- Trying to stop gaming but returning repeatedly.
- Lying to family or loved ones about gaming.
- Feeling restless, irritable, or anxious when unable to game.
Five Tips for Safe Gaming
Set Your Budget in Advance
Decide how much you will spend before each session. If you lose that amount, stop playing — never put in extra money.
Stick to Time Limits
Set a time limit for your gaming session and use an alarm. Playing for long stretches without a break is harmful to both mental and physical health.
Do Not Play When Emotional
Avoid gaming when you are angry, frustrated, or under stress. It is harder to make sound decisions in that state and the risk of taking bigger chances increases.
Think of Gaming as Entertainment
Do not expect to earn income from gaming. It is a leisure expense — like buying a cinema ticket or a cricket match ticket. Thinking of it that way reduces a lot of mental pressure.
Take Regular Breaks
Take at least a 15-minute break every hour. Get up, walk around, drink some water. Short breaks keep the mind fresh and help you avoid impulsive decisions.
Do Not Be Afraid to Ask for Help
If you feel you are losing control, the r999 support team is always ready to talk in Bengali. Asking for help is an act of courage.
Financial Limits & Payment Safety
Staying in financial control at r999 is straightforward. The minimum deposit is ৳200 and the minimum withdrawal is ৳800. These limits make it easy to enjoy gaming on a small budget while reducing the risk of overspending.
Payments are processed via bKash, Nagad, and Rocket. Withdrawals are typically processed within 10 to 45 minutes. While fast transactions are convenient, we always encourage you to review your weekly gaming budget before making a withdrawal.
If you feel you need to limit your deposits for a specific period, contact our support team — they will help you with the right settings.
৳200
Available on all methods: bKash, Nagad, Rocket.
৳800
Processed within 10–45 minutes.
Need Help? We Are Here
Contact the r999 Support Team
If you feel gaming is becoming a problem, please do not wait — talk to us. Our team will assist you in Bengali with complete confidentiality.
To request self-exclusion or account closure, use any of the channels above. We will action your decision with respect.
Play Responsibly,
Enjoy the Experience
Enjoy r999's extensive game library safely. Slots, cricket betting, and live casino — all in one place.